FAQs

FAQs

Joining

Western United will play its home matches in Melbourne, Ballarat and Tasmania in 2022/23.

Yes, Part Payment is available on all full-season ticketed memberships.

Monthly payments amount to the total cost of the membership divided by the remaining months between the date of purchase and 15 March 2023.

Yes, if you purchase a 3 game or 7 game pass, you can top up your membership to allow further access later in the season.

Currently, we accept payment via Credit Card only. We accept Visa and Mastercard through our online payment portal.

A family membership comprises of 2 adults and either 1, 2, 3 or 4 juniors (aged 4 – 14 years). A child must be 14 years as of 1/1/2023 for the 2022/23 membership year.

A Child (Junior) – 4 to 14 years (age tested as of 1/1/2023 for the 2023 membership year). Children 3 years and under are free unless they are occupying a seat.

We offer concessional pricing for Memberships to individuals in the following categories:

(a) Pensioner – Aged, Totally and Permanently Incapacitated (valid ID cards including seniors’ cards);

(b) Student – full time tertiary and secondary school students (valid ID required);

If you are unsure about attending matches we highly recommend signing up as a supporter member to support the club as well as to get a discount and first rights to any tickets you with to purchase to home matches.

Your Membership will last until the completion of the 2022/23 A-Leagues season.

Attending

Members will be required to redeem tickets from Ticketek this season. Members with match access
will be provided with a password to redeem tickets for each match at no additional cost.

Please see the Seating Maps page on our website for seating maps. You will be able to choose where you sit in the stadium based on what membership type you have selected.

Seating maps will be available to view closer to the beginning of the season.

Once a ticket has been redeemed, for contact tracing purposes, only those who are listed as the users for the ticket can access the ground.

Yes, providing you claim your tickets at the same time and adhere to the venues policy regarding social distancing.

Your 3 or 7 game membership will allow you entry into any home match of the A-League season. To claim your tickets, you will simply need to log onto the Ticketek website and use a provided password to claim your tickets.

Benefits

This season, we will provide all members with a digital membership card to download to your phone.

Members will receive a merchandise voucher as per their membership type and category, in addition to other membership benefits.

More information on Paramount+ for the 2022/23 A-Leagues season will be available soon.

If Western United qualifies for the A-League finals series, members will be given a priority period to secure tickets to any home matches that are hosted. Away finals ticketing will also be available to members in an exclusive window.